FAQs

► HOW ARE ITEMS SHIPPED?

We ship mostly via US Postal Service. Thus you can expect delivery of in stock orders normally within 5 - 10 business days.  If there is a question about your total, please contact us and request a shipping quote.   We do offer combined shipping. Our goal is to minimize shipping and handling cost, if at all possible. 

► WHAT IS YOUR RETURN POLICY? 

Returns of eligible items MUST BE in original, unworn condition & within 10 days of receipt. Shipping costs for items are non-refundable. Buyer also responsible for return shipping costs. Mail Returns to: Jhari Designs ATTN: Returns PO BOX 7123 Houston, TX  77008

►  DO YOU OFFER HATS WITH SATIN LINERS?

Jhari Designs refrains from sewn in liners so that you can wash the satin separately as often as you wish without having to wash your crochet design EACH time you wash the satin. Satin liners for headwear is very important to maintain proper moisture, reduce friction, & thus prevent hair breakage! So we recommend wearing a satin scarf or bonnet underneath which works very well. We use the finest quality yarns thus recommend hand washing. But reducing wash frequency will also greatly improve the life of your purchase. Many of our customers keep their pieces for years following this practice. See our YouTube Tutorial on HOW TO CARE FOR YOUR DESIGN

► HOW DO I CARE FOR MY ITEMS?

Jhari Designs does not use wool or wool blends. For durability and best wear your items should be handled with the utmost care. Our pieces should be lightly handwashed with minimal manipulation using mild detergent such as Woolite. Then air dried. Never machine dry or iron. CLICK HERE to watch our You Tube video tutorial. https://www.youtube.com/watch?v=LEJVdI-8GOA